TAKE CONTROL OF YOUR BUSINESS REPUTATION
Build trust and attract more customers with a proactive approach to reputation management.
OUR SERVICES
Review Generation & Management
- Multi-Platform Collection: Build a strong reputation on Google My Business, TrustPilot, and more.
- Targeted Review Strategy: Showcase strengths to improve local search rankings.
- Continuous Monitoring: Stay updated on feedback and address concerns instantly.
Negative Review Removal & Reputation Repair
- GMB Review Deletion: Remove untrue or harmful reviews from Google My Business to protect your online presence.
- Strategic Response Management: Our team crafts professional responses to negative feedback, showing customers you’re attentive and willing to improve.
- Reputation Repair Consulting: We analyze negative feedback trends and provide actionable solutions to prevent further issues.
Reputation Insights & Reporting
- Reputation Health Check: Get an in-depth look at how your business is viewed across the web.
- Customized Reporting: See review growth, sentiment analysis, and other key metrics that show our service’s impact.
- Competitive Analysis: Learn how you compare to competitors, so you stay ahead in your industry.
HOW WE WORK
01.
AUDIT
Monitors all your channels for reviews by your customers.
02.
MANAGE
Let our team of experts handle your needs and requirements
03.
OPTIMIZE
Encourage positive reviews, respond promptly to feedback.
SELECT YOUR PACKAGE
Reputation Essentials
5 verified positive reviews/month on any platform (GMB, Facebook, YellowPages, SuperPages, TrustPilot)
Monitoring and responding to reviews to maintain a positive presence.
Monthly Reputation Health Check
Reputation Boost
10 verified positive reviews/month on any platform (GMB, Facebook, YellowPages, SuperPages, TrustPilot)
1 Free GMB review deletion service (+1/$600)
Priority support for handling urgent negative reviews.
Monitoring and responding to reviews to maintain a positive presence.
Monthly Reputation Health Check
Reputation Maximizer
20 verified positive reviews/month on any platform (GMB, Facebook, YellowPages, SuperPages, TrustPilot)
2 Free GMB review deletion service (+1/$600)
24/7 priority support for immediate reputation issues.
Monitoring and responding to reviews to maintain a positive presence.
Monthly Reputation Health Check
Need custom services? Please contact us.
WHY CHOOSE BRIGHTREP?
BrightRep takes a hands-on, results-driven approach to reputation management. We combine expert strategy with cutting-edge tools, so you don’t have to worry about managing reviews.
Our team is dedicated to giving you the strong, positive reputation your business deserves. Let us do the work so you can focus on what you do best – growing your business.
THEY TALK ABOUT US
Mark L.
“BrightRep transformed our online presence in just a few months. We went from struggling with a few negative reviews to maintaining a solid 4.8-star rating across Google and TrustPilot. The team was responsive, and the results speak for themselves. Highly recommend for any local business!”
Owner of CityFit Gym
Fabio P.
“We didn’t realize how much our reviews were impacting new client inquiries until we worked with BrightRep. Not only did they help us get more positive feedback, but they also provided insightful reports showing how our online reputation was improving. It’s been a game-changer for us!”
Manager at GreenLeaf Wellness
Sarah T.
“Our Google reviews were stuck at a 3-star average due to a few harsh reviews. BrightRep helped us handle the negative feedback professionally and boosted our positive reviews. Our client trust has skyrocketed, and so have our bookings!”
Owner of Luxe Spa and Salon
FAQ
We use an AI-driven approach to reach out to satisfied customers, prompting them to share their positive experiences on platforms like Google and TrustPilot. We make it easy for your clients to leave reviews, which helps improve your overall ratings.
Yes, we can help remove certain types of negative reviews, such as fake or irrelevant ones, by reporting them to the platform for review. However, for other reviews, we offer solutions like strategic responses and reputation repair to minimize their impact.
Our monthly report provides you with insights into your review growth, star rating trends, sentiment analysis, and overall brand reputation. You’ll also receive tips on how to continue improving your business’s online presence.
Most clients see improvements in their online reputation within the first 30-60 days. However, timing can vary based on factors like industry, initial review count, and specific reputation goals.
Absolutely! We can tailor our services to suit your business’s unique needs, from review generation to reputation repair. Just let us know your goals, and we’ll create a plan that works for you.
BrightRep helps local businesses thrive by building credibility through authentic reviews, strategic review removal, and reputation monitoring all in one service.
Privacy Policy - Terms of Service - Refund Policy
Copyright © 2024 BrightRep is a brand of MOTRAX, LLC. Registered in the United States No: 3822367.
Refund Policy
1. Overview
At CartBack, we are committed to delivering high-quality services to our clients. We offer refunds only if we fail to deliver the services as described in our agreement.
2. Eligibility for Refunds
Refunds are only available under the following conditions:
- Service Failure: If we fail to deliver the AI phone agent service as promised, you may request a refund.
- Request Process: Refund requests must be submitted within 30 days of the service failure. You must provide a detailed explanation of the issue and proof of non-delivery.
3. Non-Refundable Situations
Refunds will not be granted in the following situations:
- Change of Mind: If you decide to cancel the service for any reason other than our failure to deliver.
- User Error: If the service was not used correctly or as intended.
4. How to Request a Refund
To request a refund, please contact our support team at hello@trybrightrep.com with your account details and a description of the issue. We will review your request and respond within 2 business days.
5. Refund Process
Approved refunds will be processed using the original payment method within 14 business days. Please note that your bank or payment provider may take additional time to process the refund.
6. Contact Us
If you have any questions about our Refund Policy, please contact us at hello@trybrightrep.com.
Terms of Service
Last Updated: 05-31-2024
Welcome to BrightRep. By accessing or using our services, you agree to be bound by these Terms of Service. Please read them carefully.
1. Acceptance of Terms
By using our services, you agree to comply with and be bound by these Terms of Service and our Privacy Policy.
2. Services Provided
BrightRep provides AI automation solutions, including but not limited to chatbots, email responders, and SEO tools. The specific services will be described in detail in your service agreement.
3. User Accounts
To use our services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
4. Payment Terms
You agree to pay all fees and charges associated with your use of our services. Payment terms will be outlined in your service agreement.
5. Use of Services
You agree to use our services only for lawful purposes and in accordance with these Terms of Service. You must not use our services in any way that could damage, disable, overburden, or impair our services.
6. Intellectual Property
All content, features, and functionality of our services are and will remain the exclusive property of MOTRAX and its licensors. You must not reproduce, distribute, or create derivative works from our content without our explicit permission.
7. Termination
We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms of Service.
8. Limitation of Liability
To the fullest extent permitted by law, BrightRep shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use our services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein.
9. Governing Law
These Terms of Service shall be governed and construed in accordance with the laws of Delaware - United States, without regard to its conflict of law provisions.
10. Changes to Terms of Service
We reserve the right, at our sole discretion, to modify or replace these Terms of Service at any time. We will notify you of any changes by posting the new Terms of Service on this page.
11. Contact Us
If you have any questions about these Terms of Service, please contact us at:
Email: hello@trybrightrep.com
Address: 4283 Express Lane, Sarasota, FL, 34249, USA
Privacy Policy
Last Updated: 05-31-2024
Welcome to BrightRep. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services.
1. Information We Collect
Personal Information: When you sign up for our services, we collect personal information such as your name, email address, phone number, and payment information.
Usage Data: We collect information about how you interact with our services, including IP addresses, browser type, and device information.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our services and hold certain information.
2. How We Use Your Information
To Provide and Maintain Our Services: We use your information to deliver our services, process transactions, and communicate with you.
To Improve Our Services: We analyze usage data to improve our services and develop new features.
To Communicate with You: We may use your personal information to send newsletters, marketing or promotional materials, and other information that may be of interest to you.
3. Sharing Your Information
Third-Party Service Providers: We may share your information with third-party service providers who assist us in providing our services.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Data Protection Rights
You have the right to access, update, or delete the information we have on you. If you wish to exercise any of these rights, please contact us.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: hello@trybrightrep.com
Address: 4283 Express Lane, Sarasota, FL, 34249, USA